Disclaimer

Effective Date: 08-01-2026
Company: Sabsun Clay Stores Private Limited

This Disclaimer governs the use of products and information provided by Sabsun Clay Stores Private Limited(“Sabsun”, “we”, “our”, “us”). By purchasing from or using this Website, you acknowledge and agree to the following:

1. Natural Variations


  • Our products are made from natural clay and terracotta. Slight differences in color, size, finish, and texture are natural and do not qualify as defects.

  • Batch-to-batch variations may occur due to differences in raw material and firing conditions. Customers are advised to order sufficient quantity in one lot for uniformity.

2. Product Images and Representation


  • Product images shown on the Website are for reference only. Actual appearance may differ due to photography, lighting, screen resolution, and natural material differences.

  • Customers are encouraged to visit our Bengaluru Experience Centre or request samples before placing large orders.

3. Handling and Installation


  • Clay and terracotta products are fragile. Proper handling, storage, and installation are the responsibility of the customer or their contractor.

  • We do not accept liability for damages arising from incorrect handling, cutting, fixing, or installation methods.

  • For best results, customers should consult professional masons, architects, or contractors familiar with clay/terracotta materials.

4. Usage Conditions


  • Our products are intended for architectural and construction purposes only.

  • Environmental factors such as continuous rain, extreme humidity, or improper underlayment may affect performance. Customers should take appropriate preventive measures.

5. Shipping and Delivery


  • Risk of damage or loss transfers to the customer once goods are handed over to the courier.

  • While all shipments are covered under marine insurance, claims for transit damage or loss must be processed with the insurer, not with Sabsun.

6. Limitation of Liability


  • Our liability is strictly limited to the invoiced value of the products purchased.

  • We are not responsible for indirect, incidental, or consequential damages arising from use of our products.

7. Advice and Guidance


  • Any guidance, advice, or recommendations provided by our team are offered in good faith but without warranty.

  • The final decision on suitability, usage, and installation rests with the customer.

8. Contact Us

For clarifications regarding this Disclaimer, please contact:

Sabsun Clay Stores Private Limited
323, 3rd A Cross Rd, Sector A, Yelahanka Satellite Town,
Yelahanka New Town, Bengaluru, Karnataka 560064
Email: hello@sabsunclaystores.com
Phone: +91 78924 53296